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Online condolence book

Friends near and far leave condolences in one place the family can keep.

What's inside

Every visitor sees the same quiet page: how they knew the person, a message, a memory and a photo. Only those who ask to hear about the service are asked for an email.

  1. 1
    Your name
  2. 2
    How you knew Helen
  3. 3
    Your message to the family
  4. 4
    A memory of Helen you'd like to share
  5. 5
    A photo of Helen, if you have one
  6. 6
    Would you like to hear about the service and any later gathering?Yes, please let me knowNo, thank you
  7. 7
    Your emailOnly if “Would you like to hear about the service and any later gathering?” is Yes, please let me know

Keeping a condolence book

Share the link in the death notice, the obituary or the message that tells friends the news. People far away, or who learn late, often want somewhere to say something, and a book collects those words instead of scattering them across texts and social media.

Messages and memories arrive as written, with the writer's name and how they knew the person. Many families print them into a small book for the service or read a few aloud at the reception.

The memories are often the part the family returns to: stories they never heard, from colleagues, neighbors and old friends. The photos give them pictures they didn't have.

Keep the book open for weeks, not days; condolences keep coming after the service. The emails from people who asked for news give you a list for a memorial service or a later gathering.

Condolence book questions

Who can read the messages?

Only whoever saved the form. Messages are not shown publicly, so people can write as openly as they would in a card. If a friend sets up the book, they can send the family the export, or save the form under a family member's account from the start. Either way, the words reach the people they were written for.

Can a funeral home or a church set one up for a family?

Yes. Create the form, change the name and intro, and share the link with the family as well as the guests. Agree with the family who keeps the messages, since replies go to whoever saved the form. A simple routine is to send the family the export a few weeks after the service, ready to print or keep.

Can I print the book?

Yes. Each message is one row with the name, relationship, memory and photo link in their own columns, ready to lay out page by page. Open each photo link and save the pictures you want before you design the pages. Ask the family before printing a memory that names other people, and leave out anything that feels too private.

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