Privacy Policy

1. Information We Collect

We collect several types of information to provide and improve our form building services:

  • Personal Information: Names, email addresses, and account details provided during registration and form creation.
  • Form Data: Form titles, descriptions, questions, settings, and configuration data you create.
  • Response Data: Submissions and responses collected through your forms, including any personal data provided by your form respondents.
  • Technical Data: IP addresses, browser type, device information, access times, and platform usage patterns.

2. Use of Information

We use the collected information for the following purposes:

  • To create, manage, and host your forms and collect responses
  • To provide customer support and respond to inquiries
  • To improve our platform and develop new features
  • To send service-related notifications and updates
  • To prevent fraud and ensure platform security
  • To analyze usage patterns and optimize platform performance

3. Data Sharing and Disclosure

We take your privacy seriously and do not sell your personal information. We may share your information in the following limited circumstances:

  • With your explicit consent
  • With service providers who assist in our operations, such as hosting providers and payment processors
  • To comply with legal obligations or respond to lawful requests
  • To protect our rights, privacy, safety, or property and that of our users

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure socket layer technology (SSL), and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

You have certain rights regarding your personal information:

  • Access and update your personal information
  • Request deletion of your personal data
  • Object to or restrict certain data processing
  • Export your data in a portable format

To exercise these rights, please contact us at support@fillio.so.

6. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our platform. These technologies help us understand how you use our services, remember your preferences, and provide personalized features. You can control cookie settings through your browser preferences, though disabling certain cookies may limit some platform functionality.

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us at support@fillio.so, and we will take steps to remove such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in compliance with applicable laws.

9. Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our platform and updating the effective date. Your continued use of our services after such modifications constitutes your acknowledgment of the modified Privacy Policy.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our privacy practices, please contact us at support@fillio.so.