This Agreement ("Agreement") is established between you ("User") and WaspThemes ("Company"), the proprietor of the Fillio form building platform ("Service") available via the website fillio.so. By accessing, utilizing, purchasing, installing, or otherwise engaging with the Service, you as the User affirm your unequivocal acceptance of and compliance with these Terms and Conditions ("Terms") as set forth in this document.
The User's engagement with the Website and use of the Service signifies their acknowledgment and acceptance of both the Website's privacy policy and these Terms. If any provision within these Terms or the privacy policy is found objectionable, it is advised that the User immediately cease using the Service and the Website. The Service is exclusively available to individuals who have reached the age of majority, defined as 18 years of age or older.
The Website reserves the inherent right to modify these Terms at any time and without prior notice. It is the User's responsibility to periodically review these Terms to stay informed of any changes.
Fillio is a form building platform that allows users to create, customize, and share online forms. Our service includes:
All interactions with the Website, including but not limited to feature purchases, Service usage, or account modifications, are provided on an "as is" basis. The Website makes no express or implied representations or warranties regarding the availability or quality of these services.
By creating an account, you agree to:
Upon purchasing premium features, the User agrees to provide necessary payment details. It is important to note that the Website does not retain any payment details. The responsibility for securely processing and storing this sensitive information rests solely with our trusted third-party payment processors.
You agree not to use the Service to:
You retain ownership of all content and data you create using our Service, including:
By using our Service, you grant us a limited license to host, store, and process your content solely for the purpose of providing the Service. You are responsible for ensuring you have the right to collect and process any personal data through your forms in compliance with applicable data protection laws.
While basic features of Fillio are available for free, certain premium features may require payment. Upon purchasing premium features, you are obligated to remit payment for the applicable fees as outlined on our website. All prices listed on our website are exclusive of applicable taxes. Taxes will be calculated and added to the total price based on the User's jurisdiction.
For any recurring premium features, as long as your subscription remains active, it will be automatically renewed, and your account will be billed in full at the end of each subscription period. You have the flexibility to cancel your recurring payments at any time directly from your account settings.
Customer support via email is provided to all Users. The Company will make reasonable efforts to respond to support requests promptly and within a reasonable timeframe. Support is available at support@fillio.so.
Users can request a refund within 14 days from the date of their purchase. This 14-day refund policy is unconditional and no specific reason is required for requesting a refund, although feedback is always appreciated to help us improve our offerings.
Upon receipt of your refund request, and provided it meets the stated conditions, we will initiate the refund process within a maximum of seven business days. Subsequently, the funds will be automatically transferred back to the original payment method used for the purchase.
To the maximum extent permitted by law, Fillio shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.
Our total liability for any claims arising out of or relating to these Terms or the Service shall not exceed the amount paid by you to Fillio in the twelve months preceding the claim.
While we strive to provide continuous service availability, we do not guarantee uninterrupted access to the Service. We may experience downtime due to maintenance, updates, or unforeseen circumstances. We will make reasonable efforts to minimize any service interruptions and provide advance notice when possible.
The Company reserves the exclusive right, at its sole discretion, to alter, modify, discontinue, or terminate access to the Service without prior notice. This right may be exercised for any reason or without reason altogether, including but not limited to:
Upon termination, your right to use the Service will cease immediately. We will make reasonable efforts to provide you with access to export your data prior to account termination, subject to applicable laws.
These Terms will be governed and interpreted according to the laws of the jurisdiction where our company is based. Any disagreements or claims related to these Terms will be dealt with in the courts of the same jurisdiction. Both parties consent to the exclusive jurisdiction of such courts.
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Service after such modifications constitutes your acceptance of the updated Terms.
If you have any questions about these Terms or our Service, please contact us at support@fillio.so.